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Published July 27, 20263 min read

Points or stamps? Choosing a loyalty mode for your business

Kafoo deliberately doesn't let a business run points and stamps at the same time. That's not a limitation — it's what keeps a loyalty program simple enough for both a cashier and a customer to actually understand at the counter.

One mode, configured by you

Every business on Kafoo runs in exactly one mode — points or stamps — with earn rates it sets itself. There's no mixing the two within a single business, which keeps the rules predictable for staff and customers alike.

When stamps tend to fit

Stamps work well where the transaction is simple and frequent — a coffee, a wash, a haircut. "Buy enough, get one free" is instantly understood without a customer needing to think in numbers.

When points tend to fit

Points suit businesses with varied basket sizes, where rewarding a SAR 20 purchase differently from a SAR 200 one actually matters. Points scale with what was spent, not just how many times someone walked in.

Either way, a global balance runs underneath

Regardless of which mode a business chooses, every verified receipt also earns a separate, platform-wide points balance that customers can spend across participating businesses — a second layer that exists independently of a merchant's own mode.

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